What Happens When Mortgage Servicers Fail to Assign a Single Point of Contact.
Section 2923.7 of California’s Homeowner Bill of Rights (HBOR) requires mortgage servicers to assign a single point of contact to borrowers in the foreclosure process. The stakes are particularly high when the property in question is one’s childhood home, a repository of memories and emotional significance. What occurs when mortgage servicers fail to adhere to […]